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#59 Level Up Recap with Zan Vidic

 

Level Up Training Recap

Gene and Žan sit down after Level Up training to talk about what made this year’s class such a success. The training sold out quickly and brought together technicians with experience levels ranging from just a few years to more than two decades.

One of the biggest highlights was the strong camaraderie among the students. Technicians stayed late working repairs, shared techniques, and built relationships that will continue long after the class ended.

Structured Skill Progression

The class followed a deliberate progression:

  • Glue pulling fundamentals

  • Sharp dent repair

  • Deep sharp dents

  • Sharp crease repairs

  • Advanced smash damage

Students consistently reported learning new techniques every day and gaining new insights into repairs they previously struggled with.

The BMW Smash Repair

One of the most memorable moments of the class was working on a severely damaged BMW hatch.

Originally expected to be a demonstration repair, it became one of the most complex repairs Gene has ever attempted.

The repair required:

  • Advanced tension setups

  • Team collaboration

  • Structural metal analysis

  • Controlled unfolding

The repair demonstrated how advanced damage often requires teamwork and problem-solving beyond standard techniques.

Learning Through Different Styles

One unique feature of Level Up is having two instructors with different repair styles.

Žan’s approach:

  • Fast production mindset

  • Aggressive pushing

  • Cherry cap techniques

  • Slide hammer glue pulling

Gene’s approach:

  • Retail-level precision

  • Controlled pushing

  • Mini-lifter glue pulling

  • Paint-safe techniques

Students benefit from seeing both approaches and developing their own repair style.

The Importance of Finishing Dents

One of the biggest lessons emphasized during training was the importance of finishing dents to a higher level.

Wholesale technicians often move quickly through repairs, but true skill growth comes from pushing repairs to the highest possible quality.

Technicians who consistently push themselves toward perfection continue improving long-term.

Team-Based Repair Inspiration

The conversation highlighted the team-based repair model used by Jay Ma and Superior PDR in Taiwan.

Instead of one technician completing a repair alone, multiple technicians rotate through large repairs to maximize efficiency and results.

Follow Jay Ma here:

Instagram: @superiorpdrtaiwan

This approach proved valuable during the BMW repair where multiple technicians worked together to move locked-up metal.

Online Training Resources

Žan also introduced his new Hail Damage Pro course — a nine-hour training focused on improving hail repair efficiency and quality.

The discussion emphasized that online training can be a powerful supplement to in-person instruction.

Future Level Up Classes

Another Level Up training is planned for next year with the same three-day format and limited class size.

Join the interest list:

https://www.dentrepairnow.com/level-up