All Episodes
Episodes
#83 Sales and Pricing
Gene opens live from the newly set-up studio. Mack threw himself a birthday picnic over the weekend, and a wicked rainstorm rolled through the night of recording — the studio stayed dry this time, no squeegee duty...
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#82 Some Thoughts On Sharing Pricing
Cold Open — A Brutal Week and the Toughest Dent Yet Gene opens with a rundown of a genuinely rough week at the shop — Mack was out on vacation, hard cars kept coming in, and dealers kept dropping off extras. Good...
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#81 Put In The Reps
Gene celebrates cracking 5,000 Facebook followers, then digs into this week's core theme: put the reps in. Whether it's content creation, repair skills, or estimating, Gene argues the only way through is to keep...
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#80 Quit Buying Knockoff Tools
Gene gets fired up about knockoff PDR tools, breaks down the real economics of a small industry, celebrates the family-owned companies that keep innovating, tag-teams a botched Denali bedside with Mack, and pimps out...
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#79 An Episode of Random Topics
Episode 78 of the All Access Podcast — recorded back in the newly refreshed Dent Repair Now studio. This week's format is a random grab bag: no single topic, just whatever's been on Gene's mind, brainstormed with a...
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#78 Dan Noeltner From Employee to Employer
In this episode:
Dan's start in PDR in 1996 — crayons, fluorescent tube lights, and homemade tools
13 years working for someone else before going out on his own in 2009
The growing pains of hiring, training, and a...
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#77 The Video That Changed My Life
Episode 77: The Video That Changed My Life [00:00:00] Intro — welcome back to episode 77, Happy belated 4th of July, America's 250th. [00:00:00] Audio update — fixing last week's mic issues on intros/outros, asking...
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#76 Goals Check In Half Way There
[00:00] Kicking off Episode 76 — happy almost-4th of July, and a nod to America's 250th. [01:00] Q2 is officially in the books. Time for the quarterly goals check-in. [02:00] Looking back at a slow Q1, losing Dave,...
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#75 No One Cares
A solo episode this week. Gene Fetty is fresh off a 10-day vacation (Cocoa Beach plus a six-day Bahamas cruise) and unpacking two things at once: what unplugging actually taught him, and a brutal Southwest Airlines...
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#74 Techniques to Sell and Connect Better
Guest: Kip Brooks | Honest as Hail: Men of Metal Episode Summary Gene Fetty and Kip Brooks meet up in person — halfway between Pittsburgh and Cleveland — for a cross-promotional episode recorded in Gene's truck. Kip...
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#73 Culture and Work Ethic
Gene talks about what the culture at Dent Repair Now looks like, how they have evolved and what does work ethic mean? Is a strong work ethic actually healthy? PDR Expo is coming up in September at The RIO LAs Vegas!...
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#72 What A Privilege
Episode 72: Gratitude, Burnout, and When the Adjuster Actually Shows Up Episode 72 of the All Access Podcast from Dent Repair Now. Gene Fetty opens with a moment of gratitude after a punishing eight-day stretch, then...
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